3. How to upload new documents
You can upload documents of any type to the website. Those documents are searchable. For better search results, take care to choose the correct categories.
Even if you choose no category at all, your documents can be found in the Search. However, correct categories push your documents in the search results.
Also, in the Advanced Search, your document can only appear in a filtered result list if you have chosen the correct categories.
To upload a document, select the Content Type “Documents” and create a new Entry.
1st Step: Provide important information
The document title will be visible in the search results
A short description helps users to understand what your document is about
2nd Step: Choose the correct categories
The “Content Category” in the “Document Categorization” block is required. Choose the best fitting entry from the list.
If you miss a category in here, please contact the central website managers. They can give you advice and probably add a category.
Choosing categories in the “Cross-Content Categorization” is optional, but strongly recommendable. But please consider: focus the main topics and only choose “Related Products and Product Categories”, “Industries” and “Additional Document Categories” if they are relevant in the document.
💡 If you are not sure about a category, think about the search results. Does it really make sense to find the document if the user filters the category in question.
3rd Step: Upload the document and provide information about the file
Provide
The document language
Upload the file (e.g. a PDF)
Add the document revision and the year of revision
4th Step: Set the permissions
You can limit the download of your document to specific users, e.g. for MyMitsubishi users. Select the option that fits to your needs.
First decide about these options:
All website users
Only MyMitsubishi authenticated users (i.e. all who are logged in to MyMitsubishi)
Authenticated MyMitsubishi users with (specific) roles → if you select this option, continue with the next step.
Specify the roles who should have permissions to download the document
5th Step: Boost or not?
If “Boost in search results” is checked, The document will be pushed in the search results to the top.
The boost does not override all other aspects of relevance, but prioritizes the document in comparison to other documents with the same relevance for a specific search.
The relevance for each single item in the website and each document will be calculated with an algorithm and considers all settings of a specific search. The relevance algorithm calculates a kind of index and sorts the result list by this index value descending. “Boost” adds a factor to the index value and so, pushes the document us in the search results.
Do not use “Boost in search results” too much! If everything is boosted, there is no added value.
How to update a document?
If you have a newer version of a document, just open the Entry you created and change the file as well as the version information like in the 3rd step in the section above.
If you have a version in another language of the same document, click the plus (“+”) icon at the right of the “Version” block (compare the 3rd step) and provide the new file and the requested information. In the search results the user will have the option to select from a list the language version of the document.