3. How to upload new documents

You can upload documents of any type to the website. Those documents are searchable. For better search results, take care to choose the correct categories.

Even if you choose no category at all, your documents can be found in the Search. However, correct categories push your documents in the search results.

Also, in the Advanced Search, your document can only appear in a filtered result list if you have chosen the correct categories.

To upload a document, select the Content Type “Documents” and create a new Entry.

1st Step: Provide important information

2nd Step: Choose the correct categories

Since you will provide a huge number of documents in the website, categories are important to make it easier for the users to find what they are searching for.

3rd Step: Upload the document and provide information about the file

Provide

4th Step: Set the permissions

You can limit the download of your document to specific users, e.g. for MyMitsubishi users. Select the option that fits to your needs.

5th Step: Boost or not?

If “Boost in search results” is checked, the document will be pushed to the top in the search results.

The boost should be used for, e.g. promotional purposes, and should be set for a pre-defined period of time only. It can be unchecked at any time.

Do not use “Boost in search results” too often! If everything is boosted, there will be no added value!

Observe your “Boost” carefully in order not to forget to uncheck the box, if no longer needed!

The boost does not override all other aspects of relevance, but prioritizes the document in comparison to other documents with the same relevance for a specific search.

The relevance for each single item in the website and each document will be calculated with an algorithm and considers all settings of a specific search. The relevance algorithm calculates a kind of index and sorts the result list by this index value descending. “Boost” adds a factor to the index value and so, pushes the document us in the search results.

How to update a document?

If you have a newer version of a document, just open the Entry you created and change the file as well as the version information like in the 3rd step in the section above.

If you have a version in another language of the same document, click the plus (“+”) icon at the right of the “Version” block (compare the 3rd step) and provide the new file and the requested information. In the search results the user will have the option to select from a list the language version of the document.

Understanding the Contentstack Asset Library

If you upload an image, a video or any document to Contentstack, this upload will be stored in the Assets library in Contentstack.

The Assets library behaves a bit like a file explorer. You can add folders to organize the assets and there are a few options to add e.g. a description directly to the uploaded asset. We ignore these options to provide information about the uploaded assets.

Even if Contentstack provides an option to directly upload files to the Assets library, please do not, but follow the steps described above.

Going this way, always causes the risk of forgetting a step and so, to lose required information, like e.g. the copyright data. Furthermore, you cannot include assets (images and videos) into a web page until the image or video is embedded into an Entry of the Content Types “Image” or “Video”!

There are a few reasons to first upload the assets and to create the needed Entries in a second step. One reason may be, if a dedicated Central Admin needs to upload several assets (mainly documents) in one go.

Where am I?

When you work with Assets, you’re touching two different sections of Contentstack. Please take care that you always are aware in which section you are!

Content Types

Check the menu with the red background. The active section is highlighted. Below the breadcrumb starts with “Content Types”.

Assets

The breadcrumb start with “Assets”.

In the detail view of an asset, the form always looks the same.