How to upload new documents
You can upload documents of any type to the website. Those documents are searchable. For better search results, take care to choose the correct categories.
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To upload a document, select the Content Type “Documents” and create a new Entry.
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1st Step: Provide important information
The document title will be visible in the search results
A short description helps users to understand what your document is about
2nd Step: Choose the correct categories
Since you will provide a huge number of documents in the website, categories are important to make it easier for the users to find what they are searching for.
The “Content Category” (formerly known as “Document Type”, like e.g. “Manual”, “Leaflet”, “CAD File” etc.) in the “Document Categorization” block is required. Choose the best fitting entry from the list.
If you miss a category in here, please contact the central website managers. They can give you advice and probably add a category.
Choosing categories in the “Cross-Content Categorization” is optional, but strongly recommended.
But please consider: focus on the main topics and only choose “Related Products and Product Categories”, “Industries” and “Additional Document Categories”, if they are relevant in the document.
💡 If you are not sure about a category, think about the search results. Does it really make sense to find the document if the user filters the category in question?
3rd Step: Upload the document and provide information about the file
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Provide
The document language
Upload the file (e.g. a PDF)
Add the document revision and the year of revision
| Note |
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“Document language” is a required field for Local document upload. If you do not select a document language (or check the multilingual box), the document would not be published! |
4th Step: Set the permissions
You can limit the download of your document to specific users, e.g. for MyMitsubishi users. Select the option that fits to your needs.
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If you select “MyMitsubishi users (all)”, this will always include “MyMitsubishi users with specific roles”.
5th Step: Boost or not?
If “Boost in search results” is checked, the document will be pushed to the top in the search results.
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| Info |
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The boost does not override all other aspects of relevance, but prioritizes the document in comparison to other documents with the same relevance for a specific search. The relevance for each single item in the website and each document will be calculated with an algorithm and considers all settings of a specific search. The relevance algorithm calculates a kind of index and sorts the result list by this index value descending. “Boost” adds a factor to the index value and so, pushes the document us in the search results. |
How to update a document?
If you have a newer version of a document, just open the Entry you created and change the file as well as the version information as described n the 3rd step in the section above.
If there is a version in another language of the same document, click the plus (“+”) icon at the right of the “Version” block (compare the 3rd step) and provide the new file and the requested information. In the search results the user will have the option to select from a list the language version of the document.
Understanding the Contentstack Asset Library
This paragraph describes options for advanced users. It is relevant mainly for the upload of central assets / documents and thus for Central Content Managers.
So, even if Contentstack provides an option to directly upload files to the Assets library, please do not, but follow the steps described in “3. How to upload new documents” because uploading documents in the Asset Library increases the risk of not providing required information.
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There are a few reasons to first upload the assets in the Assets library and to create the needed Entries in a second step. One reason may be, if a dedicated Central Content Manager needs to upload several assets (mainly documents) in one go. Also, this allows you to create your own folder structure in the Assets library to organize your uploads.
Where am I?
When you work with Assets, you’re touching two different sections of Contentstack. Please take care that you always are aware in which section you are!
Content Types
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Check the menu with the red background. The active section is highlighted. Below the breadcrumb starts with “Content Types”.
Assets
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The breadcrumb start with “Assets”.
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